1. A warm word before the details
Artisan Gelato Cafe LLC and the ArtisanCafe team care about the trust a guest places in a small dessert shop. This Privacy Policy explains, in plain language, what personal information the shop gathers when someone walks in, orders online, carries a loyalty punch card, books a tasting tray, or sends a note through this site.
Seventeen lines of legal text hide behind this summary: clear stands about transparency, about giving the guest control, and about never treating personal data like a free flavor of the day. Read the full document below at your own pace. If any part feels unclear, reach us through the contact details at the bottom of this page and we will help before anything happens with your personal data.
2. Who runs this policy
This policy applies to the dessert shop operated under the business name Artisan Gelato Cafe LLC. The registered shop address is 4723 E Breezy Patch Rd, Eagle Mountain - 84005-6392, United States (US). The digital tools that support the shop, including ordering, loyalty, menu display, allergen labels, and seasonal rotation, are designed and maintained by ArtisanCafe.
For every purpose described below, the roles are straightforward. When we say the Company or the parlor, we mean Artisan Gelato Cafe LLC at the address above. When we say the systems team or ArtisanCafe, we mean the developers who keep those digital tools running. When we say you or the guest, we mean the person whose personal data this policy describes.
If two different counter locations ever operate under this brand, a single policy at this web address will govern them all, and each location will follow exactly the same privacy rules so that a guest never meets a different standard at a different door.
3. What this policy covers
This policy covers personal data that Artisan Gelato Cafe LLC collects through the shop front at the physical address, through the ordering and loyalty systems on this website, through reservation emails, through phone calls to our published number, and through any paper form a guest hands to a member of the counter team.
The policy does not cover businesses we do not operate, websites we merely link to, or third-party tools that run their own separate privacy decisions. Where a separate tool such as a bank payment page or a social network profile has its own policy, that document governs only that part of the interaction, just as each page on the menu has its own flavor card.
We wrote this policy with honesty as the goal. Rather than hiding behind one sweeping sentence, we break the shop into the moments where data actually appears, from the first glance at the flavor board to the final stamp on a full punch card.
4. The personal data we collect
A dessert counter does not need to become a directory of a life story, so ArtisanCafe keeps the collection list short and meaningful. The categories of personal data that flow through this shop are:
- Contact identity data such as a guest name, an email address, and a phone number a guest chooses to provide for a pickup order or a reservation.
- Transaction data such as the date of a visit, the flavors and sizes ordered, the total paid, and a receipt number kept for accounting.
- Loyalty data such as the number of punches stamped on a digital or printed card and the reward a guest chooses to claim.
- Dietary data that a guest voluntarily shares, including an allergen or an ingredient note that helps us keep that guest safe.
- Communication data that arrives in an email, a booking request, a catering inquiry, or a comment submitted through our contact form.
- Technical data about how a browser uses the website, such as which pages a guest views and for how long the guest pauses at the flavor board.
We do not collect any data just because doing so feels clever. Every field we gather has a reason that traces back to serving a better scoop without stepping past the line of what a guest would reasonably expect.
5. Data gathered from orders and reservations
The most common point of data collection is a simple online order or a phone reservation for a tasting. When a guest places an online order for pickup slots published on the site, ArtisanCafe captures the items selected, the chosen pickup window, an email address for the receipt and the reminder message, and sometimes a phone number the team can call if the flavor runs out.
A reservation for a tasting tray or a table at an event follows the same tidy pattern. We record the name to hold the booking, the date and time the guest requested, the group size so the churn capacity stays honest, and a way to reach the guest in the hours before the reserved moment. We use this data only to make the booking real, and we delete the detail once the reservation has passed and the message thread is resolved.
Payment data deserves a special sentence. When the guest pays through a secure checkout, the card number never lands in our files. A certified payment provider receives the number over an encrypted channel and our shop keeps only a masked reference plus the final amount, exactly as a printed receipt would show it.
6. The loyalty punch card record
Loyalty is the quietest place where data appears. A printed numbered punch card holds no name at all, only a card number and a running count of stamps. A digital loyalty card, by contrast, needs a small pointer, such as an email or a phone number, so that the same card follows a guest from a phone to the register and back again.
ArtisanCafe ties the stamp record to nothing beyond the simple reward rule: eleven punches and the twelfth scoop is free. We do not use the loyalty number to resell profiles, to rank a guest against a neighbor, or to price one guest differently from another. The record stays warm and small, closer to a scratch card on a counter than to a bank of customer scores.
When a card reaches completion, the reward is applied, the record is marked as redeemed, and the history fades under the normal retention rules set out later in this policy.
7. Allergen, ingredient, and dietary notes
Because a gelato case holds nuts, dairy, eggs, and fruit, dietary notes are among the most important data a guest can share. A guest tells a server or writes on an order that a member of the party avoids tree nuts, that the young one cannot have dairy, or that a stable marker gluten must stay away. ArtisanCafe designs the allergen portals so that this note appears clearly on the kitchen ticket and on the shelf card next to the pan, every single time.
This category deserves stronger protection and a more careful touch than a flavor order. ArtisanCafe treats an allergy note as health-related personal data. We store it only for as long as the related order, reservation, or membership is active, we let only the staff who need it see it, and we never share a dietary note with a marketing partner or a data broker for any extra scoop of profit.
The parlor also publishes standard ingredient and allergen information on every flavor card, so a guest can usually confirm the facts before ever typing a name into a form. The note a guest adds on top of that published list exists to keep that specific guest safe, nothing more.
8. Tasting trays and catering inquiries
Groups who want a tray of flavors for a birthday or a catered event share a little more context. A catering statement naturally holds a date, a city or a venue, a rough attendance count, and a delivery or pickup preference. This is practical data about a future moment of joy, not a file to mine for later.
When the ArtisanCafe quote tool turns a shopping cart of gelato into pans, cups, and a delivery plan, the numbers used to price the tray stay in the quote and in the eventual invoice. ArtisanCafe keeps the trail long enough to support the quote, the delivery, and any follow-up about quality, and then lets the file cool down just like a pan that has finished its service.
9. How we use the personal data
Everything ArtisanCafe collects is put to work in a short list of purposes, each tied to the moment of the visit. The purposes are:
- To prepare and fulfill an online order or a reservation, which follows directly from the request a guest makes.
- To stamp, lookup, redeem, and protect a loyalty punch card the guest holds.
- To publish accurate ingredient and allergen facts before the guest decides what to order.
- To send a receipt, a reminder about a pickup slot, or a note that an item is sold out.
- To answer an email, a catering inquiry, or a contact form message in plain language.
- To measure in aggregate how the website and the menu perform, so the shop can clean up a page that confuses guests.
- To meet a legal duty such as tax accounting or a public health record that applies to food serving.
We use personal data only in ways a guest would expect of a careful neighbor. When a guest tells us they never want a seasonal message again, that choice wins over any marketing schedule.
10. The lawful grounds we rely on
Where privacy law, including the General Data Protection Regulation and similar rules that protect people around the world, requires a reason for each act of processing, ArtisanCafe leans on a plain set of grounds. The order and the reservation give the Company a performance basis, because processing is necessary to keep the promise the guest asked for.
The loyalty program and the seasonal reminder let the Company lean on a legitimate interest in running a lively neighborhood shop, an interest we weigh honestly against the very small footprint of the data involved. Where the law demands an explicit agreement, as it does for some marketing cookies, ArtisanCafe shows a clear banner and honors the timing of the choice without a dark pattern pushing the other way.
Tax records and public health notes rest on a legal obligation. Anyone who asks for the basis behind a particular act of processing can write to the address below, and the team will answer in open words rather than in a riddle.
12. Payment, hosting, and shipping providers
The shop does not build its own payment rails or its own server rooms; that work belongs to mature providers who are leaders in security. ArtisanCafe chooses providers that sign clear data agreements, keep up strong encryption, and answer honestly when we review them.
A typical online payment route carries the card details in an encrypted envelope straight from the guest browser to the payment network. The shop receives only a confirmation token and never touches the full card number, which keeps the risk where it belongs, far from a small parlor register.
Shipping of gelato trays uses a local carrier that needs an address for the delivery window. ArtisanCafe passes the address only when a delivery service is genuinely required and removes the stored copy once the tray has arrived and the note thread is closed.
13. Children and the parlor counter
The parlor welcomes families and celebrates the youngest tasters, but that warmth does not mean the shop gathers personal data from children. The ordering and contact systems are written for adults who make the decisions, and the Company does not knowingly collect personal data directly from a child under the age of 13 in the United States or under the equivalent age threshold that the local law of the guest sets.
When a child becomes part of an adult order, the parent or guardian always carries the account, the email, and the enforcement of any choice. If a parent or guardian learns that personal data from a child reached our systems without their involvement, the parent should send a note to the address at the bottom of this page, and ArtisanCafe will delete the record promptly and confirm the cleanup in writing.
Loyalty cards make this boundary easy to honor because the card itself carries no name; the reward simply rides along under the adult who pays for the scoop.
15. Our digital tools and analytics
The ordering, loyalty, menu board, allergen portal, and calendar tools built by ArtisanCafe run on a shared design principle: collect the least, protect the most, and explain the rest. When a guest views a page, an analytics snapshot records a coarse trail, the page visited, the rough region, and the length of the stay, but it does not follow a named person around the internet.
Those signals roll up into a monthly review that helps the shop see which flavor pages charm people and which pages lose them at the door. The review is read by the parlor team and the systems team, never sold to a stranger, and never used to build a profile of a specific named guest for someone else to rent.
Should the Company ever add a new tool that touches personal data in a fresh way, this policy will be updated and the most important sentence will be added to the summary at the top so nobody has to dig to find the change.
16. How long we keep personal data
Artisan Gelato Cafe LLC keeps personal data only as long as the reason for it is alive, then lets it go. A transactional slip for tax accounting may rest for the number of years that the law requires, measured in whole tax periods and nothing romantic about it. A reservation note cools away soon after the reserved tray is served.
A loyalty ledger keeps a punch count only while a card is current; an abandoned card that shows no stamp after a long stretch loses its pointer and fades from the active file. An allergy note stored for a repeating delivery stays tidy under the active membership and is scrubbed the day that membership ends or is cancelled by the guest.
The details of this schedule are documented internally so that no corner of the shop keeps data by accident, and every deletion follows the same clean sweep rather than a piecemeal tidy on a quiet Tuesday.
17. Marketing choices the guest controls
Marketing at the parlor is meant to feel like a seasonal whisper, not a daily shout. The shop may send a friendly note when a long-loved flavor arrives, when a holiday tray goes on the calendar, or when the punch card sits two stamps from a reward. Each of those messages includes a simple way to say no thank you.
A guest who opts out of marketing messages still keeps every practical function, ordering, loyalty stamps, receipts, and reminders all arrive as before; only the gentle flavor whisper stops. The guest can also tell us in the counter, on the phone, or by email that no marketing is wanted at all, and our team will note that small flag beside the contact record.
Every unsubscribe click and every spoken no thank you is honored within a short working stretch, never sent through a gauntlet of further questions on the way out.
18. The rights of the guest
The person behind every record keeps meaningful rights under the law that protects them. ArtisanCafe builds the tools so those rights can be exercised without a lawyer hunt. The rights include:
- The right to ask for a readable copy of the personal data the shop holds about the guest.
- The right to ask that an error, a stale flavor note, or a wrong phone number be corrected.
- The right to ask that personal data be erased where a legal basis for keeping it has ended.
- The right to ask that processing pause for a spell while a dispute about the record gets settled.
- The right to ask for the personal data in a portable, usable format that the guest can carry to another tool.
- The right to object to processing that leans on a legitimate interest or on direct marketing.
- The right to withdraw any agreement earlier offered, where the law built processing on agreement.
To raise any of these rights, use the contact line at the bottom of this page. ArtisanCafe answers a genuine request in the time the law allows, and the answer never carries a fee just for the pleasure of asking.
19. How we protect personal data
A marble counter shines partly because the people behind it keep the shop clean, and the digital side of the shop follows that same tidy ritual. ArtisanCafe encrypts connections so a guest visit travels over a locked channel, keeps systems patched and current, restricts access to the few staff who need a record to do their job, and reviews who can see what on a regular beat.
Passwords that protect guest accounts stay hashed so that even an accidental leak does not hand out working keys. Payment card numbers never wait in our files at all, which is the single most effective way to keep a small parlor out of the harm line during a breach anywhere in the food chain.
No shop can promise an oven never burns the top of a bake, but ArtisanCafe keeps the digital windows, locks the proverbial cupboards, and stays ready to tell a guest swiftly and honestly if something ever should go wrong.
20. International transfers
The parlor at 4723 E Breezy Patch Rd in Eagle Mountain serves guests who may browse from anywhere in the world, and that means personal data can travel across borders while riding a hosted service. Where the law of the guest demands safeguards for such a transfer, ArtisanCafe selects providers that carry valid transfer arrangements and puts contracts in place that keep the protection on board for the whole ride.
The practical reality is modest. A guest in another country who orders a tasting from abroad mostly leaves behind the same small trail as a local: an email, a time, a flavor choice. ArtisanCafe treats that trail with the same care whether it lands on a server next door or on a server across an ocean.
If you want to know which transfer tools apply to a specific route, send a question through the contact details below, and the team will name the mechanism rather than wave at a footnote.
21. Links to other places
The flavor pages and the delightful neighborhood blog posts sometimes point a guest toward other sites, such as a local farm that supplies the fruit or a gallery renting the space for an evening. Those links lead away from this parlor door, so this policy stops at the edge of our own welcome mat.
Once a guest steps onto another website, that site personal policy speaks for the guest there, exactly as a separate shop would run its own allergy station. We choose neighbors we are proud to introduce, but we cannot promise what a different operator does behind another screen.
22. Changes to this policy
The parlor grows a little every season, and this policy will grow with it. When ArtisanCafe makes a meaningful change, the revised text is published on this page with a fresh revision date at the top, and any change that touches the most important promises is called out in plain language in the summary.
Because a guest often returns to the shop after a long pause, the Company does not assume a guest saw the newest wording. Where a legal change touches an agreement already given or a right already held, the shop gets a clear signal before it acts on the new text, rather than springing a surprise between two scoops.
Continuing to walk through the door or to place an order after an update means the guest is at ease with the fresh version. Reading a new page does not require a signature, only the quiet goodwill that the shop aims to keep earning every season.
23. How to reach us
Questions, corrections, deletions, and requests about the personal data in this policy all flow to the same honest door. The parlor is Artisan Gelato Cafe LLC, located at 4723 E Breezy Patch Rd, Eagle Mountain - 84005-6392, United States (US).
Email the team at inbox@artisancafe.lol or telephone +16814873347. The counter open hours are listed on the contact page of this site, and the team answers privacy mail as fast as it answers a phone ring, usually within two business stretches.
When a guest writes in, the reply is written by a person who understands the shop, not by a wall of automated text. If the guest is not close enough to the counter to walk in, a clear message is enough to start the conversation about any record the shop may hold. ArtisanCafe designed the whole system so that a thank you to the guest for caring about the flavor boards and about privacy itself never feels like the heaviest part of the order.